

(Though some of us wonder if reps - no matter how much or little experience they possess - are randomly assigned to callers.) That includes Diamond Medallion reps - who are supposed to be some of the best in Delta-land.

Some Delta Reps Don’t Know About the Medallion Status AcceleratorsĪ common complaint we hear is that some Delta service reps aren’t even awarethat award tickets earn MQM, MQD, and MQS this year. The promotion was generous on Delta’s part - and a great incentive to get people to fly. The changes - dubbed “Medallion Status Accelerators” - are effective for flights flown through December 31, 2021.Īnd in an unprecedented move, Delta made award tickets eligible for elite status earnings. René recently returned from another trip - and experienced the same problem as Devin.ĭelta announced on March 31 that passengers receive 50-75% MQM, MQD, and MQS bonuses depending on the class of service purchased. I was upgraded to first class on every segment of a five-segment itinerary I flew over the weekend (booked with SkyMiles) and got the same message. René had this issue - and had to call the Diamond Medallion line to fix his tickets (a number of times for the last one). We wrote last week about problems getting correct MQM, MQD, and MQS credit on Delta Air Lines reservations involving Regional Upgrade Certificates (RUC) or Global Upgrade Certificates (GUC). Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. This site does not include all card companies or all available card offers. Compensation may impact how and where card products appear on the site. Some or all of the card offers that appear on the website are from advertisers. Eye of the Flyer and CardRatings may receive a commission from card issuers. has partnered with CardRatings for our coverage of credit card products. Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc.
